Accident Replacement Programme

人生无常，不幸的是，意外可能发生。我们为您提供免费的意外事故更换计划，确保即使在充满挑战的时刻，您孩子的安全仍然是我们的首要任务。现在就注册您的产品，让您在紧急情况下安心无忧。

Life is unpredictable, and unfortunately, accidents can happen. We’ve got you covered with our Free Accident Replacement Programme, ensuring that even in challenging times, your child’s safety remains our top priority. Register your product now and enjoy the peace of mind knowing you’re supported in case of an emergency.

What you need?

1. Proof of purchase:

Dig out that receipt–it’s your golden ticket.

2. Police or insurance report

Safety first–a report is crucial to validate your case.

3. Product replacement form

Fill it out, and we’ll take care of the rest.

4. The damaged seat

内部分析--我们努力从真实事件中吸取经验教训，不断改进我们的产品。

1. Proof of purchase:

Dig out that receipt–it’s your golden ticket.

2. Police or insurance report

Safety first–a report is crucial to validate your case.

3. Product replacement form

Fill it out, and we’ll take care of the rest.

4. The damaged seat

内部分析--我们努力从真实事件中吸取经验教训，不断改进我们的产品。

Bump, Collision, Crash – Do You Need A Replacement?

Accidents can happen in different shapes and sizes. While even minor impacts might affect the integrity of your child’s car seat, not every bump warrants an exchange. If you’re unsure whether you need a replacement, click through these questions to find out.

如何开始？

下载下面的产品更换表，并将其发送至hello@swandoo.com。我们将处理物流事宜，让您专注于孩子的健康成长。

条件适用：

• 同型号或同等产品：您的更换产品将与之匹配或超过，但我们不能保证颜色相同。

• 无现金退款： 我们在这里是为了安全，而不是财务。

• 仅限新产品： 此优惠仅适用于一手购买的 Swandoo 产品。

• 及时报告： 在 30 天内提交报告，以获得无障碍交换。

仍有疑问？

如有任何问题或索赔，请给我们的客户服务团队留言。