MAJOR BUMMER
Marie needs a wash.

 

 Despite the great safety performance that places Marie 2 in the top 10 historical records in the safety category, levels of naphthalene above STIWA/ADAC’s requirements result in a downgrade at the spring consumer testing, 2021.

The Spring 2021 Test carried out by top consumer rating associations Stiftung Warentest, ADAC, ÖAMTC and TCS gave Marie 2 an overall score of 4.6, “not recommended”.

While Marie 2 delivered positive results in the safety and handling categories, chemical tests in the fabric cover found levels of naphthalene above their required value of 1ppm (parts per million).

Unfortunately, a negative ‘Harmful Substances’ result overrides the other categories in the consumer testing, and translates directly into the overall final grading.

WHAT IS NAPHTHALENE?

Naphthalene is a colour binding agent and a byproduct in most textile manufacturing processes. Since it can pose health risks when found in high quantities, Stiftung Warentest adopts a limit of 1 ppm from the GS-Zeichen standard used on “long-term skin contact and feeding products” for children under 3 years. Unfortunately, at a level of 1.4 ppm, Marie exceeded this value.

During tests conducted by independent labs, both before, and during production, no values above 0.7 ppm were detected. The prestigious Hansecontrol laboratory in Hamburg is currently analyzing samples of multiple materials from random seats from our storage facilities. Prior to this press release, no exceeding values have been found. However, we will continue to collect as much data as possible in order to identify where the contamination could have occurred and/or if it is limited to isolated production batches, foams, or fabric colors.

Despite these unfortunate results, the lab reports have already confirmed that the naphthalene quantity can be reduced to an even safer level by simply machine washing the fabric cover at home.

Moreover, the values of naphthalene found in the fabric covers are below the 2.0 ppm OEKO-TEX Standard 100 Class 1 limit used for baby clothing, and in no way affect the safety performance of Marie 2, previous generations of the seat, or Albert in a collision.

We understand that this is unsettling information and you probably have questions or concerns. The safety of our children is our top priority and we are doing our best to resolve this issue as quickly as possible and remain strongly committed to continually improving our products and processes.

SO WHAT NOW?

Our next steps.

At Swandoo, honesty and transparency are core values at the heart of our mission to provide the best possible products for families and children.

We are a non-conformist team of designers and engineers, and we take great pride in the use of high-quality materials to produce our seats. Improving our quality control processes to minimise, if not entirely eliminate, naphthalene values and avoid future contaminations with any other chemicals is amongst our highest priorities.

We assure you that we take this issue extremely seriously. We have already selected new suppliers with stricter quality standards. Development of new materials is already ongoing and we will be revamping the fabric covers in the next generation of our products.

As mentioned above, with a naphthalene value lower than the OEKO-TEX Standard 100 Class I certification for babies’ clothes, and with the lab’s confirmation that the value can drop with a gentle 30 degree machine wash at home, we see no reason for a product recall, or the need to return the seat.

To gain complete peace of mind and guarantee the highest level of safety for your children, we kindly ask parents and caretakers to wash their Marie 2 fabric covers, ideally before the first use.

Always with you!

Deeply affected by this unfortunate news, we are using this opportunity to reassure you, our partners and friends, that we are taking appropriate action in this matter and plan to come back stronger than before, and with even safer products.

Addressing parents’ needs and helping them achieve a more joyful and balanced life is central to what we do and we like to remind you of this – we are family and we are here for you.

If you’d like to learn more about naphthalene or find out if your car seat was affected, don’t hesitate to contact us at hello@swandoo.com.

We’d also like to sincerely apologise to anyone affected by this news and thank you for your continued support and understanding.

Votre famille Swandoo

ANY QUESTIONS?

  • What is naphthalene and why is it used in your products?

    Naphthalene is a colour binding agent and byproduct in most textile manufacturing processes. Naphthalene is, therefore, a byproduct of car seat covers and other baby textiles.

    Source: Bundeministerium für Land- und Forstwirtschaft, Umwelt und Wasserwirtschaft (2014): Tipps für Umweltfreundliche Textilien. Availble at: bmlfuw.gv.at

  • Is naphthalene harmful?

    In short, it depends on the quantity. If high levels of naphthalene are absorbed by inhaling, touching or ingesting, it can have negative effects on the body, and can be potentially carcinogenic.

    On fabric covers or textiles, naphthalene is easily reduced by venting them out, and washing them at least one – ideally before first use.

    With a quantity of 1.41 ppm (parts per million), Marie is still below the OEKO-TEX Standard-100 Class I used on babies’ clothes, but unfortunately above the 1 ppm standard from STIWA/ADAC.

  • What is the acceptble amount of naphthalene on textiles?

    Consumer test ratings such as the ones from STIWA/ADAC adopt a limit of 1.0 ppm (parts per million) of naphthalene from the GS-Zeichen standard used on “long-term skin contact and feeding products” for children under 3 years. Other standards, such as the OEKO-TEX® STANDARD-100 Class I used on babies’ clothing have set the maximum at 2.0 ppm.

    With a quantity of 1.41 ppm, Marie is below the OEKO-TEX Standard-100 Class I used on babies’ clothes, but unfortunately above the 1 ppm standard from STIWA/ADAC.

  • Why does Marie 2 have an elevated level of naphthalene?

    Consumer testing by ADAC and STIWA sets a limit of 1.0 ppm (parts per million) adopted from the GS-Zeichen standard used on “long-term skin contact and feeding products” for children under 3 years on naphthalene and chemicals on textile.

    Other test ratings, such as OEKO-TEX® STANDARD-100 Class I, have set their fair amount at 2.0 ppm.

    Marie 2 was reported to have a content of 1.41 ppm. On pre-production tests and randomized tests during production, no exceeding levels above 1.0 had been detected.

    We are currently testing multiple samples of random seats from our warehouse at the prestigious Hansecontrol laboratory in Hamburg to learn more about the situation and identify the source of contamination.

  • What can I do to reduce the naphthalene level in my car seat cover?

    Naphthalene in textiles can significantly be reduced by venting them out for a few hours after unpacking. It is also recommended to wash the fabric covers at least once – ideally before first use.

    The fabric covers of Marie 2 can be machine washed at 30°C. The product includes a fabric tool in a pocket behind the headrest that can help you with the reinstallation.

    Once your covers are smelling fresh and ready for use, you can reinstall them with a little help from Nico.

  • Does this affect the crash safety performance of Marie 2?

    No, the values of naphthalene found in the cover do not affect the crash safety performance of Marie 2 in any way.

    The naphthalene content in Marie 2 can be reduced to an even safer level by venting out after unpacking and washing the covers at 30°C in the washing machine.

  • Should I stop using Marie 2?

    No, you can continue to use your seat. However, to ensure the highest safety of your children, it’s recommended to vent out the seat for a few hours after unpacking as well as washing the fabric covers at least once – ideally before the first use. Washing the seat cover will bring the naphthalene levels to an even safer level, still under the OEKO-TEX Standard-100 Class I used on babies’ clothes.

    For a quick installation of the fabric covers, follow this instruction video.

  • I am using Albert. Could it be that the seat covers are also affected?

    No. A naphthalene level of 1.41 ppm (parts per million) has been only detected in Marie 2. Consumer testing by ADAC and STIWA have adopted a limit of 1.0 ppm (parts per million) adopted from the GS-Zeichen standard used on “long-term skin contact and feeding products” for children under 3 years on naphthalene and chemicals on textile. Other standards, such as OEKO-TEX® STANDARD-100 Class I, have set a limit to 2.0 ppm.

    Our first product, Albert i-Size was a double test winner and best of the year at the STIWA/ADAC/ÖAMTC consumer testing in 2019.

Votre question ne figure pas dans la liste ci-dessus ? Contactez-nous!